How do I buy tickets on the Ticket Resale Platform?

Modified on Tue, 21 May 2024 at 12:48 PM

The ability to purchase tickets on the Ticket Resale Platform is now available to all members of The One Club. Access to the Ticket Resale Platform will require a One Club account. If you do not have a One Club account you will need to create one here.


Please note that as this is a peer to peer platform, the availability of tickets depends on existing ticket holders listing them for sale. Fans can purchase a maximum of four tickets per day for The Open.


If you have access to the Ticket Resale Platform, please follow the steps below:

  • Step 1 - Go to The Open Website
        Note: the Ticket Resale Platform is not available via OneClub.golf
  • Step 2 - Sign in using your email and password
  • Step 3 - Click your name and select 'My Account'
  • Step 4 - Select 'Ticket Resale Platform' in the menu
  • Step 5 - Select 'Buy Tickets' to be taken to the platform
  • Step 6 - Choose your preferred tickets to buy
  • Step 7 - Follow the payment journey


What tickets can I buy on the Ticket Resale Platform?

Adult and Youth tariff tickets are available for purchase on the Ticket Resale Platform. Complimentary Junior and Carer tickets are not available on the Resale Platform.


Please note, any Youth tickets purchased on the Ticket Resale Platform can be upgraded to Adult tickets. If you wish to upgrade a Youth ticket to the Adult ticket, please use the Contact Us form to make an upgrade request, and one of our customer service team will respond to you to assist you further.


When will I receive my tickets?

Tickets purchased from the Ticket Resale Platform will appear in The Open Tickets app within 24 hours of purchase. For information about how to access tickets via The Open Tickets app, please click here.


I need a Junior or Carer ticket

Please click here for more information about junior and carer tariff tickets on the Ticket Resale Platform.


Further Assistance

I am having difficulty accessing the Ticket Resale Platform

Access to the Ticket Resale Platform will initially be available only to unsuccessful Ticket Ballot applicants. If you are in this category, please ensure you are logged in to the same One Club account which was used to enter the ballot.


If you continue to experience difficulty accessing the Resale Platform, please try to access the Resale Platform again:

  1. From a different device
  2. From a private browser
  3. After clearing your internet cookies and cache.


If the above does not work for you, please use the Contact Us form, and one of our customer service team will respond to you to assist you further.


I cannot see any tickets for sale on the Ticket Resale Platform

The availability of tickets on the Ticket Resale Platform depends on existing ticket holders listing them for sale. We are unable to guarantee when tickets will be listed, and we therefore advise checking the Resale Platform regularly to maximise your chances of securing the tickets you are seeking. The Resale Platform will remain open throughout the Championship for the purchase of tickets.


I am having difficulty purchasing tickets on the Ticket Resale Platform

In some instances, when the demand for tickets on the Ticket Resale Platform is very high, two fans may select the same tickets at the same time. Unfortunately, this may result in the selected tickets being unavailable. If this situation occurs, please refresh the resale platform and attempt to purchase tickets again.


If you have attempted to purchase a ticket on the Resale Platform and your payment has not been successful, there many be a pending transaction showing on your payment card for a short time after this payment attempt. In instances where payments are not successful, fans are not debited; any pending financial transactions will be cleared.

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