How do I use the Ticket Resale Platform if my bank details have changed?

Modified on Fri, 02 Feb 2024 at 10:56 AM

We are required by law in the first instance to make refund payments back to the original payment card. This is in line with financial regulations intended to prevent fraud. In most cases, your financial institution will be able to redirect the payment to you. 


If you have sold a ticket on the Ticket Resale Platform and have not received a refund within 10 working days, please contact your financial institution in the first instance.  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article