How can I remove a ticket listed on the Ticket Resale Platform?

Modified on Thu, 11 Jul at 3:37 PM

If your ticket has not been purchased, you may cancel the resale of a ticket at any time.


Please go to the Ticket Resale Platform and follow the instructions below:

  • Click on either Buy Tickets or Sell Tickets (it does not matter which)
  • Click your name in the top right-hand corner of the Resale Platform page
  • On the right-hand side of the screen, click My Ticket Details. The main screen will display a list of tickets which you have on sale.
  • Find the tickets you wish to cancel and click the "CANCEL RESALE" button
  • You will be asked to confirm that you wish to cancel the resale, click OK to confirm.

 

Tickets removed from the Ticket Resale Platform will appear in The Open Tickets app within 1 hour of purchase. For information about how to access tickets via The Open Tickets app, please click here.


Please note that if your ticket has been sold, the sale cannot be reversed.

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