What can I do if I am having difficulty purchasing tickets on the Ticket Resale Platform?

Modified on Tue, 06 Feb 2024 at 09:40 AM

In some instances, when the demand for tickets on the Ticket Resale Platform is very high, two fans may select the same tickets at the same time. Unfortunately, this may result in the selected tickets being unavailable. If this situation occurs, please refresh the Resale Platform and attempt to purchase tickets again.


If you have attempted to purchase a ticket on the Ticket Resale Platform and your payment has not been successful, there many be a pending transaction showing on your payment card for a short time after this payment attempt. In instances where payments are not successful, fans are not debited; any pending financial transactions will be cleared.

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