How do I upgrade a ticket after it has been transferred?

Modified on Tue, 13 May at 10:29 AM

Youth and Junior* tickets that have been transferred to someone else can be upgraded to a different tariff by the person who purchased the ticket if the recipient does not meet the criteria for the ticket. 

 

However, tickets which have been transferred via The Open Tickets app may not be upgraded by the recipients, such tickets must be returned to the purchaser, who can then Contact Us to upgrade them.


A ticket that has been transferred can be given back to the original owner by opening the ticket on The Open Tickets app and pressing the yellow "return transferred ticket" button. 


* Only Junior tickets obtained via the Ticket Ballot for The 153rd Open can be upgraded. Junior tickets which have been added to purchases made via the Ticket Resale Platform cannot be upgraded.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article