General
- What is The Open Tickets app?
- How are tickets for The Open delivered?
- Can I gift or transfer a ticket?
- How do I access my tickets if I have changed my smaphone?
- Where can I see more details about my ticket(s) on The Open Tickets app?
- I have been sent tickets and I do not have a smartphone, what should I do?
- How do I enter the venue with digital tickets?
- Do I need an internet connection to access my ticket(s)?
- How do I upgrade a ticket after it has been transferred?
- Why can I not see my tickets on The Open Tickets app?
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Technical Assistance
- How do I access my tickets for The Open?
- How do I access tickets for The Open without a smartphone?
- I have not heard about my Tickets. What should I do?
- I’m having trouble registering on the app. What can I do?
- Who should I contact if I have problems with my tickets?
- Why can I not see my QR Code?
- Why can I not see my tickets in The Open Tickets app?
Ticket Transfers
- Can I cancel a ticket transfer?
- Can I transfer a ticket that I have received from another fan?
- How can I transfer a ticket?
- How will the recipient of my ticket(s) know I have sent them a ticket?
- If I am not attending, how do I transfer tickets to my guests?
- Should I transfer tickets to my guests or keep them on my smartphone?
- When can I transfer my tickets?