How can I view a summary of my order on the website?

Modified on Thu, 01 Feb 2024 at 03:21 PM

To access a summary of your ticket purchase, you can do so on our website at by following the steps below.

Step 1 - Sign in using the email address and password used to enter the Ticket Ballot 

Step 2 - Click your name on the top right-hand of the website and select 'My Account' 

Step 3 - Select 'View Order History’ in the menu to the left of the website 

Step 4 - Find the correct sale with associated file number as shown on the confirmation email which was sent to you. 

Step 5 - Click on view file details under the correct file number

Step 6 - Click on print summary

You can then print the file summary or save it as a PDF on your computer.

Please note tickets will be issued digitally through The Open Tickets app. If you cannot find a summary of the order, please use the Contact Us form and a member of our customer service team will respond to you.

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